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FAQ & documentation

How working with Imgori works.

Answers to the questions we hear most. Something missing? Ask us directly.

Engagements
How does an engagement start?

With a free 45-minute consultation, then usually a two-week fixed-fee assessment. The assessment produces a written architecture, cost range and plan, and you decide whether to continue.

Do you work fixed-fee or time-and-materials?

Assessments and pilots are fixed-fee. Larger production work is scoped per phase with a fixed price for each. Managed support is a monthly retainer.

Do you work with our in-house team?

Yes, and we prefer it. We pair with your engineers so they can run what we build without us.

Technology
Which models do you deploy?

Open-weight models such as Llama, Mistral, Qwen and Gemma families, plus your own fine-tuned variants. We choose based on benchmarks on your tasks and on license terms.

What hardware do you support?

NVIDIA data-center GPUs (H100, H200, A100, L40S, L4), AMD MI300-series, and CPU-only inference for small models. On-prem, any major cloud, or specialist GPU clouds.

Can the models use our internal documents?

Yes, through retrieval (RAG) that respects your existing permissions, or through fine-tuning when that measurably helps.

Security & data
Does our data ever leave our environment?

Not in a private deployment. Models, embeddings, logs and training data stay in your infrastructure. Our engineers work through access you control and can revoke.

Will you sign our NDA and security addendum?

Yes. We routinely sign NDAs, DPAs and customer security addenda.

Are you SOC 2 certified?

Our current compliance status is published on the Trust Center page.

Next step

Find out what private AI would cost you.

A 45-minute call with an engineer, not a sales script. You'll leave with a rough architecture, a cost range and the next three steps.